Looking for top-quality pet grooming services in Plano? 15th Street Pet Grooming by Natsumi stands out as a dedicated salon focused on providing stress-free grooming experiences for your furry companions. Located at 2927 W. 15th Street in Plano, TX, this appointment-only establishment has built a reputation for their personalized attention and gentle approach to pet grooming. If your pet needs a simple bath or a complete grooming package, their skilled team is ready to ensure your pet looks and feels their best.
15th Street Pet Grooming operates Tuesday through Friday, opening at 9:00 am with closing times that vary based on scheduled appointments. They maintain a strict appointment-only policy, with no walk-ins accepted. To schedule an appointment, you’ll need to text 817-832-2854, as they don’t accept phone calls to minimize distractions during grooming sessions. Due to their popularity, be sure to plan ahead—appointments should be scheduled at least two weeks in advance.
At 15th Street Pet Grooming, the team understands that a well-groomed pet isn’t just about good looks—it’s essential for their overall health and happiness. Their salon environment is designed specifically to create a stress-free experience, allowing pets to feel comfortable and secure throughout their grooming session. The team takes pride in their attentive approach, taking the time necessary to ensure each pet receives personalized care tailored to their specific needs and comfort level.
Their commitment to quality is evident in their policies as well. They maintain strict guidelines regarding missed or late appointments, charging the full fee for no-shows or cancellations with less than 24 hours’ notice. Additionally, a late fee of $10 applies if you arrive more than 15 minutes past your scheduled appointment time, with additional charges for each additional 15-minute increment. These policies help ensure that each pet receives the dedicated time and attention they deserve.
The service menu at 15th Street Pet Grooming includes various options to meet your pet’s specific needs. Their dog bath-only service provides a thorough cleaning without any cutting or clipping. This package includes a basic shampoo and conditioner application, nail trimming, ear cleaning and/or plucking, anal gland expression if needed, as well as blow-drying and brush-out. For pets that need a bit more attention, additional services like sanitary trims can be added to any bath package.
For a more complete grooming experience, their full grooming package builds upon the bath-only service with the addition of a haircut. The team selects shampoos and conditioners specifically suited to your pet’s individual skin and coat needs. This service includes nail trimming, ear cleaning and/or plucking, anal gland expression as needed, blow-drying, brush-out, teeth and gums brushing, and a professional haircut styled to your preferences. Pricing varies depending on several factors, including breed, coat condition, grooming complexity, and your pet’s size.
Understanding that senior and special needs pets often require extra consideration, 15th Street Pet Grooming offers priority services specifically designed for elderly dogs or those with special requirements. These appointments are structured to minimize the time your pet spends at the salon, reducing stress and making the experience more comfortable. This thoughtful option demonstrates the salon’s commitment to accommodating all pets, regardless of age or health status.
Beyond their standard packages, the salon offers a range of additional services to keep your pet looking and feeling their best. These include targeted grooming areas such as eye, feet, and sanitary trims, which can be added to bath-only services. They also provide teeth and gums brushing for optimal oral hygiene and nail clipping as a standalone service. Each service is performed with the same level of care and attention that characterizes all their grooming work.
For first-time clients, 15th Street Pet Grooming recommends scheduling appointments well in advance—at least two weeks, or even longer for new clients. This preparation ensures they can allocate sufficient time for your pet’s specific needs. The salon operates without a receptionist, which explains their text-only communication policy. They typically respond to messages by the end of the next business day, so patience is appreciated when waiting for a reply to your appointment request.
Many pet owners wonder about the duration of grooming sessions. At 15th Street Pet Grooming, the average grooming time is approximately four hours after drop-off, with five to six hours typically needed for two dogs. This extended timeframe isn’t about inefficiency—it’s a deliberate approach that allows pets to take rest breaks between grooming steps, preventing them from feeling overwhelmed. The team prioritizes your pet’s welfare and comfort, focusing on making grooming an enjoyable rather than rushed experience.
One common question concerns whether owners can remain with their pets during grooming. The salon’s policy is that owners should not stay, as this can prevent the groomers from forming a positive relationship with your pet and may distract from the grooming process. Most pets actually behave better without their owners present. Rest assured, the team will text you as soon as your pet’s grooming is complete. They request that owners not arrive before being contacted, as seeing you might excite your pet and potentially interrupt the completion of their grooming.
For pets with behavioral issues such as biting, separation anxiety, or fear, 15th Street Pet Grooming can accommodate them under certain conditions. These pets typically require a full-day appointment, allowing the groomers to work at the pet’s pace in a calm, non-distracting environment. The salon prides itself on being a stress-free establishment, using neither muzzles nor sedatives during grooming. If a pet becomes overly nervous or afraid during the process, the team will stop immediately and contact the owner for further instructions, prioritizing the animal’s emotional well-being above all else.
Header Image Source: Erwin Bosman on Unsplash
